Appointments
Book appointments, view clinic schedules and send WhatsApp appointment reminders.
SeltenONE HMS is hospital management software for hospitals and clinics in India. It connects appointments, OPD, IPD, billing, pharmacy and laboratory workflows, with AI-assisted data queries, doctor-capacity insights and imaging findings drafts for clinical review.
SeltenONE HMS FEATURES
Connect appointments, patient records, OPD/IPD care, billing, pharmacy, laboratory workflows and reporting for hospitals and clinics.
Book appointments, view clinic schedules and send WhatsApp appointment reminders.
Keep registration, visits and patient history together in one profile.
Follow appointment and queue flow across the clinic day.
Manage outpatient visits and inpatient admissions through discharge in one workspace.
Prepare invoices and record payments against the patient's care record.
Manage dispensing and stock control connected to clinical orders.
Track samples from clinical order to results on the patient timeline.
Connect care steps, medicine and test orders, and departmental handoffs.
Review appointments, occupancy, OPD/IPD activity and billing through reports.
HMS shares the SeltenONE platform with CRM, HRMS and ERP, which hospitals can add as needs grow.
SeltenONE HMS workflow
See how hospital teams use SeltenONE HMS for appointment management, patient visits, billing and operational reports.
Book appointments, send WhatsApp reminders and follow the clinic queue.
Work with patient records across outpatient visits and inpatient admissions.
Prepare invoices and record payments against the patient's care record.
Review available reports on appointments, occupancy, OPD/IPD activity and billing.
IN-PATIENT FLOW
Follow the inpatient journey in SeltenONE HMS from an OPD admission recommendation through ward care, billing and discharge.
A doctor recommends admission from an OP consultation.
The admissions team takes it forward, allocates a bed and opens an IP encounter.
Record inpatient medication orders, nursing notes, doctor progress notes and lab orders.
Manage inpatient medication orders through IP pharmacy dispensing.
Charges recorded during the stay feed the IP invoice.
Complete the inpatient journey and raise the final IP invoice.
MORE FROM SELTENONE
Explore SeltenONE's other products, designed to support different business needs.

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Streamline patient care, appointments, OPD and IPD, billing, pharmacy, and laboratory on one patient record.

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Manage leads, customer relationships, sales pipelines, follow-ups, and growth from one platform.

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Manage employees, attendance, leave, payroll, and workforce operations in one connected system.
SELTENONE HMS COMMUNICATION FEATURES
SeltenONE HMS supports WhatsApp appointment confirmations, reminders and updates, helping hospitals keep patients informed through the channels they already use.
Automate routine patient follow-ups, giving hospital teams more time to focus on patient care.
Available channels and configuration can be discussed during the demo.
Answer common questions, collect enquiries and guide customers through automated WhatsApp conversations.
Make every patient interaction simpler.
Discover how WhatsApp communication fits into your SeltenONE HMS workflows.
Discuss your requirementsSELTENONE HMS AT A GLANCE
12
Running OP, IP, pharmacy and billing on SeltenONE.
5
WhatsApp chatbot, AI voice, web app, QR code and reception.
1
One hub for every appointment booking channel.
Integrated with India's digital health ecosystem.
SELTENONE HMS AI FEATURES
AI in SeltenONE HMS helps teams ask questions about hospital data, review doctor-capacity insights, and prepare imaging findings drafts for doctor review.
Ask questions about hospital data using plain English.
Get a clear view of a doctor's booked and available appointment slots throughout the day.
Turn uploaded medical scans into structured findings drafts for doctor review.
SELTENONE HMS APPOINTMENT BOOKING
Give patients convenient ways to book appointments through WhatsApp, AI voice calls, online booking, QR codes and hospital reception.
Patients can book appointments through a conversational WhatsApp experience.
How it works
Conversational booking in WhatsApp
Best for
Repeat and returning patients
Patients can book appointments through an AI-powered voice call.
How it works
Voice agent takes the booking by phone
Best for
Patients who prefer calling
Patients can book appointments online.
How it works
Self-serve booking online
Best for
Planned visits
Patients can access appointment booking by scanning a QR code.
How it works
Scan to open booking instantly
Best for
Walk-ins and outreach camps
Hospital staff can book appointments through the SeltenONE app.
How it works
Staff book in the SeltenONE app
Best for
Assisted and walk-in bookings
SELTENONE HMS LIVE QUEUE MANAGEMENT
The HMS workflow keeps patients informed at each stage.
Appointment created on any channel
Token number assigned
Patient joins the live queue
Sent as their token approaches
Consultation starts
Why SeltenONE HMS
Connect appointments, OPD, IPD, billing and patient records in one HMS, with AI-assisted data queries, doctor-slot insights and imaging drafts for clinical review.
Bring essential hospital workflows together through one connected HMS, helping teams work across departments.
Give patients multiple ways to book appointments through WhatsApp, AI voice calls, web app, QR code and reception.
Keep patient information accessible across the hospital workflows supported by SeltenONE HMS.
Follow each patient's journey from appointment booking and token generation through check-in to consultation.
Keep patients informed with WhatsApp appointment confirmations, reminders and updates.
SeltenONE HMS supports ABDM and ABHA integrations.
Common questions
Learn how SeltenONE HMS supports hospital operations and where AI assists teams with data, appointments and imaging review.
SeltenONE HMS brings appointments, OPD, IPD, billing, pharmacy and laboratory workflows together in one system.
Patients can book through WhatsApp chatbot, AI voice calls, web app and QR code. Reception staff can also create appointments using the SeltenONE app.
Teams can ask questions about hospital data in plain English, review doctor-slot insights, and use structured imaging findings drafts. Imaging drafts require doctor review and are not confirmed diagnoses.
SeltenONE HMS supports ABDM and ABHA integrations.
Our team will connect with you to understand your hospital's requirements and arrange a guided walkthrough of SeltenONE HMS and its relevant workflows.
SeltenONE is a Hospital Management System connecting appointments, OPD/IPD, patient records, billing, pharmacy, laboratory workflows and reporting. If your organization uses HIMS to describe broader requirements, discuss your workflows with our team to assess product fit.
Book a Demo
Evaluating SeltenONE HMS for a larger hospital or healthcare organization? Book a guided demo to review your requirements across appointments, OPD/IPD, patient records, billing, pharmacy and laboratory workflows, and discuss whether the product fits your needs. Selten Technologies has a branch office in Karaikudi, Tamil Nadu, India.
Selten Technologies
Emailsales@seltenone.com