The Hospital Management Platform

AI-Powered
Hospital Management
System

SeltenONE HMS is hospital management software for hospitals and clinics in India. It connects appointments, OPD, IPD, billing, pharmacy and laboratory workflows, with AI-assisted data queries, doctor-capacity insights and imaging findings drafts for clinical review.

TRUSTED BY HEALTHCARE TEAMS

  • Sarvam ENTHMS
  • Sakthi HospitalHMS
  • SPS ENTHMS
  • Veera HospitalHMS
  • BPT MulticareHMS
  • Saravana HospitalHMS

SeltenONE HMS FEATURES

Hospital Management System Features, Connected in One Platform

Connect appointments, patient records, OPD/IPD care, billing, pharmacy, laboratory workflows and reporting for hospitals and clinics.

Appointments

Book appointments, view clinic schedules and send WhatsApp appointment reminders.

Patient Management

Keep registration, visits and patient history together in one profile.

Queue Management

Follow appointment and queue flow across the clinic day.

OPD/IPD Management

Manage outpatient visits and inpatient admissions through discharge in one workspace.

Billing System

Prepare invoices and record payments against the patient's care record.

Pharmacy Management

Manage dispensing and stock control connected to clinical orders.

Laboratory Management

Track samples from clinical order to results on the patient timeline.

Clinical Workflows

Connect care steps, medicine and test orders, and departmental handoffs.

Reports and Analytics

Review appointments, occupancy, OPD/IPD activity and billing through reports.

Integrations

HMS shares the SeltenONE platform with CRM, HRMS and ERP, which hospitals can add as needs grow.

SeltenONE HMS workflow

From Appointment to Insight

See how hospital teams use SeltenONE HMS for appointment management, patient visits, billing and operational reports.

01

Appointment

Book appointments, send WhatsApp reminders and follow the clinic queue.

02

Patient Visit

Work with patient records across outpatient visits and inpatient admissions.

03

Billing

Prepare invoices and record payments against the patient's care record.

04

Reports & Analytics

Review available reports on appointments, occupancy, OPD/IPD activity and billing.

IN-PATIENT FLOW

From admission recommendation to discharge

Follow the inpatient journey in SeltenONE HMS from an OPD admission recommendation through ward care, billing and discharge.

01

Recommend to admit

A doctor recommends admission from an OP consultation.

02

Admission and bed

The admissions team takes it forward, allocates a bed and opens an IP encounter.

03

Care on the ward

Record inpatient medication orders, nursing notes, doctor progress notes and lab orders.

04

Medicines

Manage inpatient medication orders through IP pharmacy dispensing.

05

IP billing

Charges recorded during the stay feed the IP invoice.

06

Discharge

Complete the inpatient journey and raise the final IP invoice.

MORE FROM SELTENONE

Explore More SeltenONE Products

Explore SeltenONE's other products, designed to support different business needs.

HMS — Hospital Management System

HMS

PRIMARY PRODUCT

Hospital Management System

Streamline patient care, appointments, OPD and IPD, billing, pharmacy, and laboratory on one patient record.

  • Patient management
  • Appointments and queues
  • OPD and IPD
  • Billing and payments
CRM — Customer Relationship Management

CRM

Customer Relationship Management

Manage leads, customer relationships, sales pipelines, follow-ups, and growth from one platform.

  • Lead management
  • Contacts and accounts
  • Opportunities
  • Activities and follow-ups
HRMS — Human Resource Management System

HRMS

Human Resource Management System

Manage employees, attendance, leave, payroll, and workforce operations in one connected system.

  • Employee management
  • Attendance
  • Leave management
  • Payroll
ERP — Enterprise Resource Planning

ERP

Enterprise Resource Planning

Connect finance, inventory, procurement, production, operations, and business workflows on one platform.

  • Finance
  • Inventory
  • Procurement
  • Production

SELTENONE HMS COMMUNICATION FEATURES

Stay connected with patients through automated communication.

SeltenONE HMS supports WhatsApp appointment confirmations, reminders and updates, helping hospitals keep patients informed through the channels they already use.

AUTOMATE ROUTINE PATIENT COMMUNICATION

Automate routine patient follow-ups, giving hospital teams more time to focus on patient care.

Available channels and configuration can be discussed during the demo.

COMMUNICATION OPTIONS

Make every patient interaction simpler.

Discover how WhatsApp communication fits into your SeltenONE HMS workflows.

Discuss your requirements

SELTENONE HMS AT A GLANCE

The MVP, in production today

12

Hospitals in production

Running OP, IP, pharmacy and billing on SeltenONE.

5

Appointment booking channels

WhatsApp chatbot, AI voice, web app, QR code and reception.

1

Notification Hub

One hub for every appointment booking channel.

ABDM + ABHA

Integrated with India's digital health ecosystem.

SELTENONE HMS AI FEATURES

AI Features for SeltenONE HMS

AI in SeltenONE HMS helps teams ask questions about hospital data, review doctor-capacity insights, and prepare imaging findings drafts for doctor review.

Ask About Your Data in Plain English

Ask questions about hospital data using plain English.

  • Display answers as tables and charts.
  • Maintain patient data privacy.
  • Save answers as reports.

See Doctor Capacity at a Glance

Get a clear view of a doctor's booked and available appointment slots throughout the day.

  • See booked vs. available slots.
  • View slots per day.
  • AI insights widget on dashboards.

Imaging Findings Drafted for the Doctor

Turn uploaded medical scans into structured findings drafts for doctor review.

  • Analyse uploaded medical scans.
  • Generate structured findings drafts.
  • Doctor review required; drafts are not confirmed diagnoses.

SELTENONE HMS APPOINTMENT BOOKING

Five channels, one schedule

Give patients convenient ways to book appointments through WhatsApp, AI voice calls, online booking, QR codes and hospital reception.

WhatsApp chatbot

Patients can book appointments through a conversational WhatsApp experience.

How it works

Conversational booking in WhatsApp

Best for

Repeat and returning patients

AI voice call

Patients can book appointments through an AI-powered voice call.

How it works

Voice agent takes the booking by phone

Best for

Patients who prefer calling

Web app

Patients can book appointments online.

How it works

Self-serve booking online

Best for

Planned visits

QR code

Patients can access appointment booking by scanning a QR code.

How it works

Scan to open booking instantly

Best for

Walk-ins and outreach camps

Reception

Hospital staff can book appointments through the SeltenONE app.

How it works

Staff book in the SeltenONE app

Best for

Assisted and walk-in bookings

SELTENONE HMS LIVE QUEUE MANAGEMENT

Token lifecycle, from booking to consultation

The HMS workflow keeps patients informed at each stage.

01

Booked

Appointment created on any channel

02

Token issued

Token number assigned

03

Checked in

Patient joins the live queue

04

WhatsApp alert

Sent as their token approaches

05

Called in

Consultation starts

Why SeltenONE HMS

The connected system for everyday hospital operations.

Connect appointments, OPD, IPD, billing and patient records in one HMS, with AI-assisted data queries, doctor-slot insights and imaging drafts for clinical review.

Connected hospital operations

Bring essential hospital workflows together through one connected HMS, helping teams work across departments.

Flexible appointment booking

Give patients multiple ways to book appointments through WhatsApp, AI voice calls, web app, QR code and reception.

One patient record

Keep patient information accessible across the hospital workflows supported by SeltenONE HMS.

Live queue management

Follow each patient's journey from appointment booking and token generation through check-in to consultation.

Automated patient communication

Keep patients informed with WhatsApp appointment confirmations, reminders and updates.

ABDM and ABHA integration

SeltenONE HMS supports ABDM and ABHA integrations.

Common questions

Common questions about SeltenONE HMS.

Learn how SeltenONE HMS supports hospital operations and where AI assists teams with data, appointments and imaging review.

Talk to Our Team

SeltenONE HMS brings appointments, OPD, IPD, billing, pharmacy and laboratory workflows together in one system.

Book a Demo

See AI-powered hospital management in practice.

Evaluating SeltenONE HMS for a larger hospital or healthcare organization? Book a guided demo to review your requirements across appointments, OPD/IPD, patient records, billing, pharmacy and laboratory workflows, and discuss whether the product fits your needs. Selten Technologies has a branch office in Karaikudi, Tamil Nadu, India.

  • A guided HMS walkthrough tailored to your hospital team.
  • Explore appointments, OPD, IPD, billing, pharmacy and laboratory workflows.
  • A direct conversation with our team about your hospital's requirements.

Selten Technologies

Emailsales@seltenone.com

Security check